Shipping policy
When will my order be shipped?
Your order will be shipped as soon as we have received your payment.
– With iDEAL and other direct payment methods, this happens immediately.
– With credit card payments, this may take 1–3 business days.
Orders placed on business days before 15:30 (3:30 PM) = shipped the same day.
Please note: during sales, promotions, or new collection launches, delays may occur.
Once your order has been shipped, you will receive a Track & Trace code by email, allowing you to easily follow your package.
What if my order does not arrive?
This rarely happens, but if you have not received your package despite a shipping confirmation with Track & Trace, please contact us as soon as possible. We will then contact the carrier and provide an appropriate solution.
Shipping costs
For orders over €75, we do not charge shipping fees for deliveries within the Netherlands, Belgium and Germany.
Free pickup and returns in our store are always possible.
Shipping schedule
| Zone | Shipment | Price | Estimated delivery time* |
| Austria | Standard delivery | €13.95 | 3–6 business days |
| Belgium | Standard delivery | €7.95 | 1–4 business days |
| Bosnia & Herzegovina | Standard delivery | €68.99 | 5–8 business days |
| Bulgaria | Standard delivery | €24.75 | 5–8 business days |
| Croatia | Standard delivery | €26.50 | 5–8 business days |
| Czechia | Standard delivery | €11.95 | 4–7 business days |
| Denmark | Standard delivery | €11.75 | 2–5 business days |
| Rest of Europe | Standard delivery | €29.95 | 5–8 business days |
| Estonia (est) | Standard delivery | €16.50 | 5–8 business days |
| Finland | Standard delivery | €30.95 | 5–8 business days |
| France | Standard delivery | €12.25 | 3–6 business days |
| Germany | Standard delivery | €7.95 | 1–4 business days |
| Greece | Standard delivery | €26.50 | 5–8 business days |
| Hungary | Standard delivery | €12.25 | 5–8 business days |
| Iceland | Standard delivery | €96.99 | 5–8 business days |
| Ireland | Standard delivery | €15.25 | 5–8 business days |
| Italy | Standard delivery | €16.95 | 3–6 business days |
| Latvia | Standard delivery | €14.25 | 5–8 business days |
| Liechtenstein | Standard delivery | €28.99 | 3–6 business days |
| Lithuania | Standard delivery | €19.25 | 5–8 business days |
| Luxembourg | Standard delivery | €11.00 | 2–5 business days |
| Monaco | Standard delivery | €38.50 | 4–7 business days |
| Netherlands (NL) | Standard delivery | €5.95 | 1–2 business days |
| Poland | Standard delivery | €10.50 | 4–7 business days |
| Portugal | Standard delivery | €15.95 | 4–7 business days |
| Rest of world | Standard delivery | €44.95 | 7–14 business days |
| Romania | Standard delivery | €19.25 | 5–8 business days |
| San Marino | Standard delivery | €15.50 | 4–7 business days |
| Serbia | Standard delivery | €68.99 | 5–8 business days |
| Slovakia | Standard delivery | €13.25 | 5–8 business days |
| Slovenia | Standard delivery | €30.95 | 4–7 business days |
| Spain | Standard delivery | €15.50 | 4–7 business days |
| Sweden | Standard delivery | €25.95 | 5–8 business days |
* Delivery times are indicative and depend on the carrier and customs processing for international shipments.
Uncollected or refused packages
If a package is not accepted, not collected from a pickup point, or incorrectly addressed and therefore returned, we will charge €5.95 for the return costs incurred.
Would you like the package to be resent? Please contact us.